Frequently Asked Questions

Any other questions feel free to email us!

contact@enchantedartsonline.com

 

How do I order a commision? 

First of all check to see if the commission is open! We try to take as many commissions as possible but sometimes we just have too much going on. You can check the status of the commission box by going to our Contact page. There you will also find a form there to fill out, send a brief message to us stating you would like a commission and we will get back to you and hash out the details!

How long does it take for an out of stock item to come back in stock?

Normally it will take at least two weeks to order in new product. I will try to avoid this as best as possible. Thank you for your understanding and patience. 

A piece of jewelry I saw last week is no longer up?

Most of the jewelry we sell is one of a kind, we rarely make duplicates except for special series (i.e the Pride jewelry series).  If the piece you were looking for is no longer available it is most likey sold. 

Can I order a jewelry commission?

Yes! We would be delighed to make you your own custom piece of jewlery!  Have a favorite stone? Want the perfect present for a loved one? Want a pair of earrings to match your favorite necklace? We can do that! Just drop by our Contact page and shoot us a brief message of what your wanting and we will get back to you shortly after.